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Demand Response

DEMAND RESPONSE/JOB ACCESS--REVERSE COMMUTE

Demand Response operates in the city limits of Frankfort, providing one way, curb to curb service, depending on the needs of the passengers and if there is not an accessible deviated fixed route.

Monday - Friday 5:30 a.m. - 6:30 p.m.  Saturday 8:00 a.m. - 3:00 p.m.

These services require a 24 hour notice and reservations must be scheduled before 2:30 p.m. the day before the requested pick up. All trips will be scheduled on a first come first serve basis. Passengers with medical appointments have priority scheduling. The maximum advanced time allowed to make reservations is one month. Demand Response cost $2:00 one way.

PLEASE ALLOW 15 MINUTES EARLY OR LATE FOR DEMAND RESPONSE/J.A.R.C. SERVICES

 

NO SHOW: A passenger who schedules a Demand Response, Deviation or J.A.R.C. trip but does not show or does not cancel the trip at least 60 minutes before the scheduled pickup time is considered to be a "No Show". No Shows prevent other passengers the opportunity to access these services.

FIRST OFFENSE: Verbal warning and a onetime letter explaining the policy and procedures.

SECOND OFFENSE: Suspension for 14 days.

 

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